Relationship marketing is a term used to refer to activities undertaken by a company for the purpose of establishing and maintaining profitable and long-term relationships with customers. Relationship Taiwan Phone Number List Marketing is different from traditional Marketing in that, the former Marketing is mainly based on customer retention and their satisfaction, leading to long term relationship and repeat sales, while, Marketing of the latter is mainly The emphasis is on one-time sales and customer acquisition, with little emphasis on building relationships. Relationship marketing is an aspect of a customer system manager that focuses on customer loyalty.
The goal of relationship marketing is to create a strong, even emotional connection between customers and a brand that can guide business continuity, free broadcast, and customer information. customers can generate customer potential. By providing customers with a more meaningful and personalized customer experience, businesses can develop closer, longer-lasting relationships with their customers. This is does not only up the client of the row Keep coming back (thus increasing customer lifetime value) but also improving the company's reputation. Loyalty system audits help companies determine the kind of experiences, products and long-term services that customers really want.